Shipping policy

We carefully prepare every order and ship it to the address provided at checkout. Orders are generally processed within 2–4 business days. Processing may take a little longer during launches, promotions, holidays, or periods of unusually high demand.

Shipping times

Delivery times depend on the destination and shipping method selected at checkout. Once your order ships, you will receive tracking information by email when available.

Shipping costs

Available shipping methods and rates are shown at checkout before you complete your purchase. Any applicable duties, taxes, or customs fees are the responsibility of the recipient unless otherwise stated.

Address changes

Please contact us as soon as possible if your shipping address is incorrect. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Delayed or missing orders

If your order is delayed or appears to be missing, please contact us with your order number so we can help. Please also check the tracking details and with your local delivery provider.

Questions

If you need help with shipping, please contact our customer care team through the contact page.